Exceptional Performance is our pursuit of best-in-class operations and processes that support a thriving workplace culture, allowing our associates to achieve their full potential, deliver excellent customer service and create value for all stakeholders.
These efforts are reinforced by our core value of accountability and our commitment to high performance standards and holding ourselves individually and collectively responsible for meeting our objectives.
It starts with our associates and our shared efforts to make Forest City an empowering, engaging, healthy and welcoming place to work and grow a career. We do this through a strategic approach to talent management focusing on the issues that associates value the most, including interactive training, progressive benefits, holistic well-being, commitment to diversity and more. Our investment in associate engagement and development programs contributes to a mindset of leadership and continuous improvement throughout our organization.
Empowering our people allows us to deliver results for our residents, tenants, visitors and communities. As a real estate developer, owner and operator, it is essential that we create and deliver high-quality experiences that bring people together and foster the power of place. We accomplish this through exceptional customer service, effective management of natural resources and reduction of environmental impact, the protection of personal/confidential information, and the consideration of a property’s entire lifecycle in every decision made.
Ultimately, we believe that focusing on the execution of our strategy and the shared success of our company, our associates and our communities drives our financial success and provides a platform for sustainable growth.